App Moderators

As Shoutem’s reseller or if you are subscribed to the Professional plan, you have special access to the Moderators tab in Settings where you can add users to moderate your app, ie. access it, add screens, publish the app, and more.

Go to Settings → Moderators and click + Add moderator to create the login access.

Once you click on this button, a modal window will open where you will be able to add an email of a moderator, create a password they will use to log in and select if you’d like us to email this information (their login credentials) to them.

This moderator will then be able to log into your white-label dashboard (if you have a reseller/agency account) or through with the credentials you have created for them, however, they will not be able to create new apps – they will be able to manage only the ones you have added them to as a moderator.

By default, this is what a moderator can do with the app:

  • add new screens and remove existing ones
  • add new content
  • change layouts
  • change the theme of the app and customize it
  • access analytics
  • create and send push notifications
  • preview the app through Disclose
  • create screenshots

With that being said, moderators will be able to access only four out of six tabs – Screens, Style, Analytics, and Push. However, you can choose to enable three more options – metadata access (App info and Store metadata in Settings), the possibility to publish the app and to install new extensions.

To enable these options for a moderator, go to the list of moderators for the app in question (Settings → Moderators), click on the pencil button, and enable Can edit metadata, Can publish or Can install.

Can purchase should be enabled in case you haven’t already purchased a subscription for this app (note: purchasing is completed free of charge for resellers as you will already have a monthly or yearly subscription for the unlimited number of apps). By enabling this option, your moderator will be able to activate a subscription plan for this app on your behalf and with that, Can publish will automatically be enabled too.

You can also edit the moderators’ passwords by clicking on the edit button or delete them by clicking on the trash icon.

If you will need more information about how moderators work, don’t hesitate to reach out at

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