Privacy policy URL for submitted apps

Privacy Policy URL is required when submitting apps to the Google Play and the Apple App Store. If you don’t have the Privacy Policy document online, any online privacy policy generator will do the trick. Here are a few services that can generate it for you: Google Play and the Apple App

I Clicked on the Publish Button, what’s next?

In case you missed a note in builder after clicking on the Publish button, here’s a reminder Your app will not be automatically published in the Apple App and the Google Play Store which is also visible on the builder’s note. In short, here’s how the publishing process works When you click on the Publish

How Can I Make Shoutem an Admin Through My Google Play Developer Account?

We take our customer’s personal account privacy very seriously and understand that some Google Play developer accounts are also tied to your Gmail account. For this reason, you should add Shoutem as Administrator in order to publish your apps. Google Play has a feature in their console which allows you to add us as administrator

How to Invite Shoutem to Administer Your iOS Dev and iTunes Connect Accounts?

Here is how you can invite Shoutem to administer your iOS dev and iTunes connect accounts. Please note that this will work only with company accounts. If you have a private iOS dev account, please contact support! Log in to iTunes Connect with your credentials at Click “User and Access” Click on the following button

Migrating Apps to Shoutem v5 – Mini FAQ

Why my apps are not automatically migrated to v5? This is because we completely redesigned the architecture of the builder and the apps. To make sure everything works as desired, all migrated apps need to be tested and, in some cases, fine-tuned before final publishing. How can I migrate my app to v5? The migration

Feature “X” Is Not Implemented in the New Shoutem Platform, What Now?

We will be implementing most of the popular features from the old platform (v4) in the new Shoutem platform (v5) and offering them as extensions available to install in your apps. However, we’re not 100% sure about the timing for when these features will go live on v5. The good news is that you don’t

Why Are My Push Notifications Delayed?

Once a message has been processed by the Shoutem server, it is sent to the relevant platform’s push messaging service (for example: APNS) via a third-party messaging platform such as Firebase. Once the message is sent, Shoutem no longer has control over it. The message may be delayed due to various factors. Please note! Neither

How can I create a clone of my app?

For some in-app works, it is much safer to operate in a clone rather than in the original app, especially if the app is already published in Stores and you are not sure how things will work out. For that reason, you have option in the builder to make a clone all by yourself. Not

When Should I Upgrade the Shoutem Platform?

Shoutem platform is a concept we introduced with the newest version of the Shoutem app builder. Shoutem platform allows extensions developers to know that their extension will stay functional even if something changes in Shoutem’s underlying service layers. The answer to: when should you upgrade Shoutem platform to the latest version? depends on whether or

Can I Request a Custom Feature or Development?

Yes! Our platform supports custom development and building custom features. Here are the available options: 1) Hire our development team to work on your requirements.  We offer custom development of the whole app project. Contact us at Send us a detailed description of your custom app.  2) Hire your own development team to build the custom